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Before you book

Booking and cancellation terms

A clear summary of how a booking at Casa Rural Valle de Arbas works, from start to finish. If you have any questions, contact us before confirming.

1. How to book

The whole house is rented as one unit, with a minimum stay of two nights. We don't work with intermediaries: watch your dates on the availability calendar, then message or call us (WhatsApp works too) to confirm the booking directly with us.

2. Check-in and check-out

Check-in is from 17:00 and check-out before 12:00. We'll meet you at the door with the keys. Checking out later than 12:00 carries a €50 surcharge.

3. Occupancy

The whole house sleeps up to 20 people.

4. Price and what's included

The price includes the whole house and final cleaning.

5. Cancellation policy

If you cancel more than a month before the check-in date, we'll refund the amount. If you cancel less than a month before, the €300 deposit is withheld.

6. House rules

Pets are not allowed.